Sunbury Heights is committed to quality and excellence. Our success can be attributed to our diligent representation of our clients' best interests and our fair and objective dealings with the professionals we interact with. Sunbury Heights is committed to quality and excellence. Our success can be attributed to our diligent representation of our clients' best interests and our fair and objective dealings with the professionals we interact with.
All client engagements are taken seriously and we view each as an opportunity to develop a long term and mutually beneficial relationship. We pride ourselves on our ability to understand each of our clients' specific needs and to tailor a solution to support each situation.
We must continue to earn the respect of both our clients and the vendor community every day by maintaining the high level of ethics, customer service and attention to detail that they have come to expect. Success can only come from striving to exceed these expectations.
Our methodology rests upon the standard 10-step method of overall project management, but also upon our ability to bring together in a team, the professional and practical skills of both project management and quantity surveying. This approach is supported by a continuing research and development effort into procedural changes in design, documentation, tendering and construction.
Our criteria of success are simply that we:
- meet the deliverables as regards price
- meet the deliverables as regards quality, but also
- offer creative solutions to the requirements specified
The management and staff of Sunbury Heights strive to maintain the very highest standards of customer service. Pursuant to that, we follow a strict policy of client and project confidentiality. We treat personal and professional integrity as character attributes of the highest order, and regard these values as sacrosanct, especially given the geographical areas in which our operations are focussed.
All communicants are notified that unauthorised communication of privileged information, once proved, would lead to disqualification as a potential vendor in relation to all future or potential invitations to tender or RFPs. Sunbury Heights actively discourages the proffering of gifts or favours to its staff or those of any agent, representative or third party engaged upon its projects, and prefers those companies and vendors who adopt a similar policy.